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Help Center

What everything does, why it works the way it does, and how to use it.

🚀Getting Started

What Is Allsorts Directory?

A plain-language overview of what the platform does and why it exists.

🚀Getting Started

How Search and Location Detection Work

Why you land on a page for your own city automatically, and how to search a different one.

🔍For Consumers

Getting Multiple Quotes

How the Get Quotes page sends one job description to every verified business in your category and city, up to 5.

🔍For Consumers

Requesting a Callout

How to describe a problem and get routed to the right category and urgency automatically.

🔍For Consumers

Messaging a Business on WhatsApp

The quickest way to reach a provider directly, when you don't need the full callout form.

🔍For Consumers

Booking a Real Appointment

When a provider shows live availability instead of just a callout form.

🔍For Consumers

Leaving a Review

Why you can only review a business after a completed request, and how to do it.

🔍For Consumers

Your Data Rights (POPIA)

How to download or delete everything under your account.

🏢For Businesses

Listing Your Business

The signup process and what happens before your listing goes live.

🏢For Businesses

How Verification Works

The two-stage gate every listing passes before it appears in search results.

🏢For Businesses

Connecting Allsorts Bookings

How to let customers book a real, live appointment instead of only sending a callout.

🏢For Businesses

Managing Your Requests

Moving a callout request through Seen, Quoted, Scheduled, and Completed.

🏢For Businesses

Getting Featured

Paying for a Featured or Premium placement to appear first in your category and location.

🏢For Businesses

The Registered Business Badge

Adding your CIPC registration number for an extra trust signal.